Repair, maintenance and reporting of equipment malfunctions

Service from mateco

As a professional in the rental of working platforms, our equipment is regularly inspected and maintained. Through continuous training of our equipment technicians in our own training center, they are always up to date with the latest technology. These trainings are carried out by our own trainers or by trainers of the manufacturers.

24/7 service hotline – fault reporting

Should there ever be a problem with our height access technology, you can reach help immediately through our central customer service on 0800 88 99 100.

First-level support is the first point of contact for all incoming support requests and supports you directly at the machine so that as little time as possible is lost. Should the deployment of a service technician be necessary, you will be informed of all further steps and receive support as quickly as possible.

Inquiry form

You are also welcome to send us your fault report using the form. We will then contact you immediately.